We are currently supporting Zambian-based mobile networks namely Airtel Money, MTN Mobile and ZAMTEL Money

The following bank cards are currently supported, VISA, Mastercard and VERVE.

Kindly watch our shortly video below and follow the steps as outlined to make payment using your bank card.

Kindly watch our shortly video below and follow the steps as outlined to make payment using your Mobile Network.

Please note that this is part of the Signup Package that your receive upon purchase of any of our courses. You will receive an email link from our partners Max Good. The link will direct you to the Avatar Dashboard with your Sign in credentials valid for 30 Days. If you do not see the email in your inbox, please check your spam folder.

Access to course material is valid for 90 days from the date of first signup.

You can attempt the quiz as many times as you can with no limit within the 90 days access period.

While we make sure that the portal is always accessible to our users, there moments you may have challenges accessing the portal. Commons ones include:

• Slow internet connection from your computer
• When the portal is under maintenance

The common reasons you may have problems accessing the Knowledge Centre Account may be due to incorrect login credentials. Please note that you can always reset your password to access your user dashboard. If you continue facing challenges, our Support Team is always on standby and will be ready to assist. Kindly use the support line indicated below.

No. You cannot skip any of the components and obtain a certificate. You will be required to complete all course components before a certificate is issued.

Once you complete a course component, you can proceed to click mark as complete if the system is not updating status. This is done in order  to move to the next component of the course.